Effective Date: 27/6/2023
- Personal Information Collected:
We may collect the following types of personal information from users:
- Contact details
- Email addresses
- Payment information
- Country, state, territory, post code
- IP addresses
- Device information
- Purpose of Collection:
We collect personal information to improve the user experience and provide relevant services. Personal information is supplied voluntarily when a user chooses to fill in a form or interact with our Website. Additionally, device and country information may be collected through third-party analytics tools and the user's browser. This data is used for internal purposes, such as sending newsletters and determining product offerings.
- Use and Disclosure:We use personal information to:
- Improve the user experience
- Communicate with users
- Process orders and payments
- Customise our services
- Analyse trends and website usage
We may disclose personal information to:
- Third-party service providers assisting in the operation and maintenance of the Website
- Affiliates or business partners for marketing and promotional purposes
- Marketing Communications:
We may send newsletters and marketing materials to users who have provided their consent. Users can unsubscribe from these communications at any time by following the instructions provided in the email or by contacting us through the information provided in Section 12.
- User Rights:
Users have the right to access, correct, or request the deletion of their personal information. To exercise these rights, users can submit a request using our contact form. We will respond to such requests within 5 business days.
- Data Security:
We take reasonable measures to protect personal information from unauthorized access, use, disclosure, or alteration. Our Website is hosted on a platform provided by Webflow, which adheres to SOC 2 Type II compliance.
- Data Retention:
We retain personal information for up to 5 years from the last activity or as required by law. After this period, personal information will be securely deleted.
- Compliance with Laws:
We are committed to complying with Australia's Privacy Act and other applicable privacy laws.
- Third-Party Links:
Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage users to review the privacy policies of those websites.
- Children's Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware of any such information being collected, we will take appropriate steps to delete it.
- Contact Information:
Last Updated: 27/6/2023